Chile · JA / JAT
JetSmart Online Check-in Guide
South America's largest ultra-low-cost airline, based in Chile. Operations in Chile, Argentina, Peru, Colombia. Online check-in opens 72 hours before on jetsmart.com or in the JetSmart app.
Opens on jetsmart.com in a new tab.
Is JetSmart check-in open right now?
Pick your departure time — we'll show you whether the check-in window is open, when it opens, or whether it's already closed. Your input never leaves the page.
When does JetSmart check-in open and close?
How to check in online with JetSmart
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Have your booking reference and ID ready
You'll need a 6-character booking reference (PNR) and a valid travel document (passport or EU/EEA national ID).
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Open the official check-in page
Use the button at the top of this page or visit jetsmart.com directly. Avoid third-party "check-in" sites.
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Enter passenger details
Add passport / ID number, expiry date, and country of issue if travelling internationally. This step is mandatory and blocks check-in if skipped.
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Choose seats and add extras
Random seats are free in the 24-hour window; named seats and priority boarding cost extra. Skip if you don't need them.
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Save the boarding pass
Add to Apple Wallet or Google Wallet. The JetSmart app stores it offline once downloaded.
Mobile vs desktop check-in
| Feature | Mobile (app) | Desktop (web) |
|---|---|---|
| Boarding pass in Wallet | Yes (recommended) | Email link only |
| Passport scan | Yes (camera) | Manual entry |
| Push gate updates | Yes | No |
| Print boarding pass | Via email link | Yes |
| Best for | Day-of-travel use | Troubleshooting, family bookings |
JetSmart baggage at a glance
| Type | Dimensions | Weight | Included? |
|---|---|---|---|
| Personal item | 45×30×20 cm | 10 kg | Yes |
| Carry-on | 55×35×25 cm | 10 kg | No |
| Checked | — | 23 kg | From €20 |
Common JetSmart check-in problems
Carry-on bag is paid extra
Problem: JetSmart Smart fare excludes carry-on bag. Adding 10 kg carry-on costs $15–30 USD online or $50 at airport.
Solution: Pre-pay carry-on during booking. Personal item under seat (45×30×20 cm) is always free.
Strict gate check enforcement
Problem: JetSmart weighs both personal item + carry-on at gate. Bags over allowance gate-checked for high fee ($50–80).
Solution: Pack within personal item dims (45×30×20 cm). Smart Plus fare and Smart Club membership include carry-on for less.
JetSmart check-in FAQ
When does JetSmart check-in open?
72 hours before scheduled departure. Closes 60 minutes before international, 45 min domestic.
Is JetSmart safe?
Yes — JetSmart is fully certified by Chilean (DGAC), Argentine (ANAC), Peruvian (DGAC), Colombian (Aerocivil) authorities. New Airbus A320 family fleet, average aircraft age <5 years.
Where does JetSmart fly?
Routes within and between Chile, Argentina, Peru, Colombia, plus international to Brazil, Paraguay, Uruguay. Major hubs: Santiago (SCL), Lima (LIM), Buenos Aires (EZE), Bogotá (BOG).
