TUI Airways – logo

United Kingdom · BY / TOM

TUI Airways Online Check-in Guide

TUI Group's UK leisure airline, the largest charter carrier in Europe (combined with TUI fly Belgium, Germany, Netherlands, Nordic). Online check-in opens 14 days before departure on tui.co.uk or in the TUI app.

Opens on tui.co.uk in a new tab.

Is TUI Airways check-in open right now?

Pick your departure time — we'll show you whether the check-in window is open, when it opens, or whether it's already closed. Your input never leaves the page.

Open TUI Airways check-in →

When does TUI Airways check-in open and close?

Online check-in opens
336h before departure
Online check-in closes
120 min before
Boarding closes
30 min before
Mobile boarding pass
Yes
Self bag-drop
At selected airports

How to check in online with TUI Airways

  1. Have your booking reference and ID ready

    You'll need a 6-character booking reference (PNR) and a valid travel document (passport or EU/EEA national ID).

  2. Open the official check-in page

    Use the button at the top of this page or visit tui.co.uk directly. Avoid third-party "check-in" sites.

  3. Enter passenger details

    Add passport / ID number, expiry date, and country of issue if travelling internationally. This step is mandatory and blocks check-in if skipped.

  4. Choose seats and add extras

    Random seats are free in the 24-hour window; named seats and priority boarding cost extra. Skip if you don't need them.

  5. Save the boarding pass

    Add to Apple Wallet or Google Wallet. The TUI Airways app stores it offline once downloaded.

Mobile vs desktop check-in

FeatureMobile (app)Desktop (web)
Boarding pass in WalletYes (recommended)Email link only
Passport scanYes (camera)Manual entry
Push gate updatesYesNo
Print boarding passVia email linkYes
Best forDay-of-travel useTroubleshooting, family bookings

TUI Airways baggage at a glance

TypeDimensionsWeightIncluded?
Personal item 40×30×20 cm 5 kg Yes
Carry-on 55×40×20 cm 10 kg Yes
Checked 20 kg Yes

Common TUI Airways check-in problems

Online check-in must be done 2 hours before departure

Problem: TUI requires online check-in to close 2 hours before flight (longer than most carriers). Late online check-in defaults to airport check-in fee (£35 per person).

Solution: Check in via TUI app or tui.co.uk as soon as 14 days before. Boarding passes can be saved to phone.

TUI flights vs TUI fly (different airlines)

Problem: TUI Airways (BY, UK), TUI fly Belgium (TB), TUI fly Germany (X3), TUI fly Netherlands (OR), TUI fly Nordic (TB). Each has different check-in and rules.

Solution: Check operating airline on ticket. UK airline (BY) uses tui.co.uk; Germany (X3) uses tuifly.com.

TUI Airways check-in FAQ

When does TUI check-in open?

14 days before scheduled departure (336 hours). Online check-in closes 2 hours before — late check-in incurs £35 airport check-in fee.

What's included in a TUI package flight?

Standard TUI package includes 10 kg cabin bag, 20 kg checked bag, and meal on long-haul. Short-haul to Mediterranean: cabin + checked + drink/snack.

Is TUI Airways the same as Thomson Airways?

Yes — Thomson Airways was rebranded TUI Airways in 2017. Same airline, same fleet (mostly Boeing 737, 787 long-haul).

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