Australia · JQ / JST
Jetstar Airways Online Check-in Guide
Qantas's low-cost subsidiary, focused on Australia + Asia leisure. Online check-in opens 48 hours before on jetstar.com or in the Jetstar app.
Opens on jetstar.com in a new tab.
Is Jetstar Airways check-in open right now?
Pick your departure time — we'll show you whether the check-in window is open, when it opens, or whether it's already closed. Your input never leaves the page.
When does Jetstar Airways check-in open and close?
How to check in online with Jetstar Airways
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Have your booking reference and ID ready
You'll need a 6-character booking reference (PNR) and a valid travel document (passport or EU/EEA national ID).
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Open the official check-in page
Use the button at the top of this page or visit jetstar.com directly. Avoid third-party "check-in" sites.
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Enter passenger details
Add passport / ID number, expiry date, and country of issue if travelling internationally. This step is mandatory and blocks check-in if skipped.
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Choose seats and add extras
Random seats are free in the 24-hour window; named seats and priority boarding cost extra. Skip if you don't need them.
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Save the boarding pass
Add to Apple Wallet or Google Wallet. The Jetstar Airways app stores it offline once downloaded.
Mobile vs desktop check-in
| Feature | Mobile (app) | Desktop (web) |
|---|---|---|
| Boarding pass in Wallet | Yes (recommended) | Email link only |
| Passport scan | Yes (camera) | Manual entry |
| Push gate updates | Yes | No |
| Print boarding pass | Via email link | Yes |
| Best for | Day-of-travel use | Troubleshooting, family bookings |
Jetstar Airways baggage at a glance
| Type | Dimensions | Weight | Included? |
|---|---|---|---|
| Personal item | 23×36×56 cm | 7 kg | Yes |
| Carry-on | 56×36×23 cm | 7 kg | Yes |
| Checked | — | 20 kg | From €25 |
Common Jetstar Airways check-in problems
Starter fare excludes checked bag
Problem: Jetstar Starter fare excludes checked bag. Adding 20 kg costs $25-50 AUD online.
Solution: Pre-pay during booking. Or upgrade to Plus bundle which includes 20 kg + seat selection.
Jetstar Airways check-in FAQ
Is Jetstar part of Qantas?
Yes — Jetstar is a wholly-owned subsidiary of Qantas. Earn Qantas Frequent Flyer points on Jetstar flights.
