New Zealand · NZ / ANZ · Star Alliance
Air New Zealand Online Check-in Guide
New Zealand's flag carrier, Star Alliance member. Online check-in opens 24 hours before departure on airnewzealand.com or in the Air NZ app.
Opens on airnewzealand.com in a new tab.
Is Air New Zealand check-in open right now?
Pick your departure time — we'll show you whether the check-in window is open, when it opens, or whether it's already closed. Your input never leaves the page.
When does Air New Zealand check-in open and close?
How to check in online with Air New Zealand
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Have your booking reference and ID ready
You'll need a 6-character booking reference (PNR) and a valid travel document (passport or EU/EEA national ID).
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Open the official check-in page
Use the button at the top of this page or visit airnewzealand.com directly. Avoid third-party "check-in" sites.
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Enter passenger details
Add passport / ID number, expiry date, and country of issue if travelling internationally. This step is mandatory and blocks check-in if skipped.
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Choose seats and add extras
Random seats are free in the 24-hour window; named seats and priority boarding cost extra. Skip if you don't need them.
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Save the boarding pass
Add to Apple Wallet or Google Wallet. The Air New Zealand app stores it offline once downloaded.
Mobile vs desktop check-in
| Feature | Mobile (app) | Desktop (web) |
|---|---|---|
| Boarding pass in Wallet | Yes (recommended) | Email link only |
| Passport scan | Yes (camera) | Manual entry |
| Push gate updates | Yes | No |
| Print boarding pass | Via email link | Yes |
| Best for | Day-of-travel use | Troubleshooting, family bookings |
Air New Zealand baggage at a glance
| Type | Dimensions | Weight | Included? |
|---|---|---|---|
| Personal item | 40×30×20 cm | 7 kg | Yes |
| Carry-on | 55×35×25 cm | 7 kg | Yes |
| Checked | — | 23 kg | From €30 |
Common Air New Zealand check-in problems
Skycouch row needs explicit booking
Problem: Air NZ's Economy Skycouch (3-seat row that converts to a couch) is unique and requires upgrade booking 24h+ before.
Solution: Book Skycouch on long-haul international Economy at airnewzealand.com Manage My Booking. Costs from NZ$200/leg per couch.
NZ biosecurity strict on incoming
Problem: All passengers entering NZ must declare food, plants, equipment.
Solution: Use NZ ETA + biosecurity declaration online before flight. Penalties for false declaration are NZ$400+.
Air New Zealand check-in FAQ
When does Air NZ check-in open?
24 hours before scheduled departure. Closes 45 minutes before for international, 30 minutes before for NZ domestic.
Do I need an NZeTA for New Zealand?
Yes — most OECD passport holders need an Electronic Travel Authority (NZeTA, NZ$23) before flying. Apply 3+ days before departure at immigration.govt.nz.
