São Paulo–Guarulhos International Airport airport (GRU)

GRU · São Paulo · Terminal T2

GOL Linhas Aéreas Check-in at São Paulo–Guarulhos International Airport

GOL Linhas Aéreas departs from Terminal T2 at São Paulo–Guarulhos International Airport. Online check-in opens 48h before departure.

GOL Linhas Aéreas check-in rules at GRU

Online check-in opens
48h before departure
Online check-in closes
60 min before
Bag-drop opens
3 hours before departure
Bag-drop closes
60 minutes before departure
Counter location
T2 main hall — GOL dedicated counters, separate GOL+ (premium) lobby
Self bag-drop
T2 self-service kiosks (open 24/7)

Step-by-step at São Paulo–Guarulhos International Airport

  1. Check in online

    Open the GOL Linhas Aéreas app or website 48 hours before departure. Save the boarding pass to your phone wallet.

  2. Arrive at Terminal T2

    GOL Linhas Aéreas flights at GRU depart only from Terminal T2. Allow 120 minutes from arrival to gate.

  3. Drop off bags at T2 main hall

    Bag-drop 3 hours before departure, closes 60 minutes before departure. Self-service kiosks available.

  4. Clear security

    Submit your wait time on the airport page above to help others. Standard liquids rule: 100 ml in a single transparent bag.

  5. Walk to gate T2 domestic gates

    Allow 5–15 minutes from security to your gate. Boarding starts 30 minutes before departure; gate closes 25 minutes before.

Boarding GOL Linhas Aéreas at GRU

  • Boarding starts: 30 minutes before departure
  • Gate closes: 25 minutes before departure
  • Boarding order: GOL+ → Smiles Diamond/Gold → Group A–C by zone
  • Priority boarding available: Yes (extra fee)

Terminal T2 notes

  • Typical gates

    GOL Linhas Aéreas flights typically depart from gates T2 domestic gates.

  • Walk time

    Expect 5–15 minutes from security to the furthest gate.

  • Eat & shop

    T2 has Brazilian + international food (Café do Ponto, Spoleto, Subway), local artisan coffee, duty-free at international gates.

  • Lounges

    GOL Premium Lounge T2 (GOL+ + Smiles Diamond). Modest facility; T3 (international Sky Team) has more upscale options.

  • Family / accessibility

    Family priority lane. Stroller drop at gate. GOL offers child amenities on long routes.

Known issues at GRU with GOL Linhas Aéreas

Post-Chapter 11 reliability concerns

Problem: GOL emerged from Chapter 11 in 2025 — some passenger forums report fewer schedule changes than expected, but trip insurance still recommended.

Solution: Verify departure 24h before via app. Sign up for SMS notifications. Consider trip insurance for any GOL booking.

Foreign card payments occasionally fail

Problem: GOL's airport counters and self-service kiosks sometimes reject non-Brazilian credit cards.

Solution: Pre-pay everything online before flight. Brazilian PIX or local bank card recommended for at-airport extras.

Estimate your EU 261 compensation

Flights to/from the EU, delayed 3+ hours or cancelled with less than 14 days' notice, are eligible for €250–€600 in compensation. Check your eligibility in 60 seconds:

GOL Linhas Aéreas routes from GRU

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