Cancún International Airport airport (CUN)

CUN · Cancún · Terminal Terminal 2

Aeroméxico Check-in at Cancún International Airport

Aeroméxico departs from Terminal Terminal 2 at Cancún International Airport. Online check-in opens 24h before departure.

Aeroméxico check-in rules at CUN

Online check-in opens
24h before departure
Online check-in closes
60 min before
Bag-drop opens
3 hours before departure
Bag-drop closes
60 minutes before departure
Counter location
Terminal 2 main hall — Aeroméxico dedicated check-in island, separate Premier + Club Premier Platino lobby
Self bag-drop
Terminal 2 self-service kiosks (open 24/7)

Step-by-step at Cancún International Airport

  1. Check in online

    Open the Aeroméxico app or website 24 hours before departure. Save the boarding pass to your phone wallet.

  2. Arrive at Terminal Terminal 2

    Aeroméxico flights at CUN depart only from Terminal Terminal 2. Allow 120 minutes from arrival to gate.

  3. Drop off bags at Terminal 2 main hall

    Bag-drop 3 hours before departure, closes 60 minutes before departure. Self-service kiosks available.

  4. Clear security

    Submit your wait time on the airport page above to help others. Standard liquids rule: 100 ml in a single transparent bag.

  5. Walk to gate Terminal 2 domestic + Terminal 3 international

    Allow 10–20 minutes from security to your gate. Boarding starts 45 minutes before departure; gate closes 25 minutes before.

Boarding Aeroméxico at CUN

  • Boarding starts: 45 minutes before departure
  • Gate closes: 25 minutes before departure
  • Boarding order: Premier Class → Club Premier Platino/Oro → SkyTeam Elite Plus → Group 1–5
  • Priority boarding available: Yes (extra fee)

Terminal Terminal 2 notes

  • Typical gates

    Aeroméxico flights typically depart from gates Terminal 2 domestic + Terminal 3 international.

  • Walk time

    Expect 10–20 minutes from security to the furthest gate.

  • Eat & shop

    Terminal 2 has Mexican + international food (La Parrilla, Starbucks), local Yucatán artisan shops, large duty-free with tequila/mezcal.

  • Lounges

    Aeroméxico Salón Premier T2 (Premier + Platino + SkyTeam Elite Plus). Modern lounge with Mexican cuisine.

  • Family / accessibility

    Family priority lane. Stroller drop at gate. Aeroméxico offers free children's amenity bags on long-haul.

Known issues at CUN with Aeroméxico

Quintana Roo tourist tax

Problem: All visitors to Quintana Roo (Cancún, Playa del Carmen, Tulum) must pay $11 USD tourist tax (Visitax) before departure.

Solution: Pay online at visitax.gob.mx (24h before flight). Some carriers ask at check-in but online is faster + cheaper.

MEX connection terminal change

Problem: CUN-MEX connections: Aeroméxico arrivals at MEX T2, but international onward at T1. AICM inter-terminal transfer ~30 min.

Solution: Allow 2.5 hours minimum at MEX for international connection. Use Aerotrén shuttle (free, every 5 min).

Estimate your EU 261 compensation

Flights to/from the EU, delayed 3+ hours or cancelled with less than 14 days' notice, are eligible for €250–€600 in compensation. Check your eligibility in 60 seconds:

Aeroméxico routes from CUN

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