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Japan · JL / JAL · OneWorld

Japan Airlines Online Check-in Guide

Japan's second-largest airline (with ANA) and OneWorld founder. Online check-in opens 24 hours before departure on jal.co.jp or in the JAL app.

Opens on jal.co.jp in a new tab.

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When does Japan Airlines check-in open and close?

Online check-in opens
24h before departure
Online check-in closes
75 min before
Boarding closes
10 min before
Mobile boarding pass
Yes
Self bag-drop
Yes (everywhere)

How to check in online with Japan Airlines

  1. Have your booking reference and ID ready

    You'll need a 6-character booking reference (PNR) and a valid travel document (passport or EU/EEA national ID).

  2. Open the official check-in page

    Use the button at the top of this page or visit jal.co.jp directly. Avoid third-party "check-in" sites.

  3. Enter passenger details

    Add passport / ID number, expiry date, and country of issue if travelling internationally. This step is mandatory and blocks check-in if skipped.

  4. Choose seats and add extras

    Random seats are free in the 24-hour window; named seats and priority boarding cost extra. Skip if you don't need them.

  5. Save the boarding pass

    Add to Apple Wallet or Google Wallet. The Japan Airlines app stores it offline once downloaded.

Mobile vs desktop check-in

FeatureMobile (app)Desktop (web)
Boarding pass in WalletYes (recommended)Email link only
Passport scanYes (camera)Manual entry
Push gate updatesYesNo
Print boarding passVia email linkYes
Best forDay-of-travel useTroubleshooting, family bookings

Japan Airlines baggage at a glance

TypeDimensionsWeightIncluded?
Personal item 40×20×10 cm 10 kg Yes
Carry-on 55×40×25 cm 10 kg Yes
Checked — 23 kg Yes

Common Japan Airlines check-in problems

Touch & Go (domestic) requires registered IC card

Problem: JAL's domestic Japan 'Touch & Go' check-in needs a Suica/Pasmo or JAL credit card registered to your booking.

Solution: Use the JAL app for domestic check-in — it works without IC cards. International flights use the standard mobile flow.

JL/AA codeshare confusion at JFK and LAX

Problem: Many JL flights to/from US are American Airlines metal (codeshare). Online check-in must be done with the operating airline.

Solution: Look at 'Operated by' on the booking. If American Airlines, use aa.com. If JAL metal, use jal.co.jp.

Japan Airlines check-in FAQ

When does Japan Airlines check-in open?

24 hours before scheduled departure. Closes 75 minutes before for international (US/Europe), 30 minutes before for Japan domestic.

Does JAL include checked bags in Economy?

Yes on international (typically 2 × 23 kg pieces for transpacific, 1 × 23 kg to Europe). Japan domestic includes 20 kg free.

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