Jacksonville International Airport (JAX) – Jacksonville, Florida, USA

Your comprehensive guide to Jacksonville International Airport (IATA: JAX, ICAO: KJAX), serving Jacksonville and Northeast Florida.

🏢 Terminal Information & Services

JAX has two main concourses (Concourse A & Concourse C) connected by a central Rotunda and ticketing lobby. Amenities include:

Rotunda & Central Lobby (Ground Level)

• Check-In & Ticketing counters for airlines including American, Delta, Southwest, United, JetBlue, and Alaska.
• Shared baggage claim area with multiple carousels on the lower level.
• Airport Information Desk and Lost & Found located near baggage claim.
• Restrooms, family restrooms, and nursing rooms adjacent to the Rotunda.
• Free Wi-Fi, charging stations, and seating areas throughout the Rotunda and concourses.
• Retail & Dining (Landside):
  • Starbucks, Dunkin’ – Coffee shops near ticketing.
  • Hudson News – Travel essentials near the Rotunda entrance to security.
• Car rental counters (Avis, Budget, Enterprise, Hertz, National, Alamo, Sixt) located in the Central Lobby; shuttle bus to off-site rental car facility.

Concourse A (Gates A1–A11)

• Served by American (A1–A3 to regional hubs), Delta (A4–A6), Southwest (A7–A9), and JetBlue (A10–A11).
• Dining & Retail:
  • Fiona’s Irish Pub – Near Gate A3.
  • Burrito Gallery – Near Gate A7.
  • Hudson News – Near Gate A5.
• Free Wi-Fi, charging stations, restrooms, and family facilities throughout.
• Pet Relief Areas: Indoor station near Gate A1 and outdoor relief adjacent to Concourse A entrance.

Concourse C (Gates C1–C15)

• Served by United (C1–C4 to Chicago, Denver), Alaska (C5–C6 to Seattle, Portland), and international charters.
• Dining & Retail:
  • Bebé Cocina – Near Gate C3.
  • Chef Tim’s Seafood Market – Near Gate C8.
  • Hudson News – Multiple locations near Gates C2 and C10.
• Lounges:
  • Delta Sky Club – Near Gate C4.
  • United Club – Near Gate C2.
• Free Wi-Fi, charging stations, restrooms, and family facilities throughout.
• Pet Relief Areas: Indoor station near Gate C1 and outdoor relief adjacent to Concourse C entrance.

✈️ Runways & Aircraft Services

• Runway 8L/26R: 10,000 ft × 150 ft, asphalt/concrete – primary runway handling commercial and cargo flights.
• Runway 8R/26L: 7,000 ft × 150 ft, asphalt – secondary runway supporting general aviation and regional flights.
• Runway 14/32: 7,900 ft × 150 ft, asphalt – used for crosswind conditions.
• General Aviation FBOs:
  • Signature Flight Support – Full-service fuel (Jet A, Avgas), hangars, ramp parking, maintenance, and pilot lounge.
  • Atlantic Aviation – Executive terminal services, fueling, hangar rental, and pilot amenities.
• Cargo Facilities: Dedicated ramp areas serving FedEx, UPS, DHL, and Amazon Air operations.
• Maintenance & Repair: On-field MRO providers offering line maintenance, avionics, and heavy maintenance.
• Noise Abatement: Standard noise abatement procedures with preferential runway use and continuous descent approaches to minimize noise over surrounding neighborhoods.

🚗 Ground Transportation

• Jacksonville Skyway (bus): Via route 102 connecting JAX to downtown Jacksonville—check schedules at jtafla.com.
• Jacksonville Transportation Authority (JTA) Bus: Route 1 connects JAX to nearby communities—check schedules at jtafla.com.
• Skyway Monorail: People mover linking the terminals to the intermodal center for connections to regional transit (future expansion in planning).
• Shuttle Services:
  • SuperShuttle and local private shuttles offer shared-ride service to Jacksonville, St. Augustine, and surrounding areas—reserve in advance.
  • Hotel courtesy shuttles run between JAX and major hotels—arrange directly with your hotel.
• Taxi & Rideshare: Taxi stand and rideshare (Uber, Lyft) pickup/drop-off located on the arrivals curb outside each concourse—follow signage.
• Rental Cars: Rental Car Facility adjacent to the terminal; agencies include Avis, Budget, Enterprise, Hertz, National, Alamo, and Sixt. Accessible via shuttle from terminal curb.
• Parking:
  • Terminal Parking Garage: Covered parking adjacent to the Central Lobby with walkway access to ticketing.
  • Economy Lot: Surface lot a short walk from the terminal; no shuttle required.
  • Valet Parking: Available at the Central Lobby curbfront for quick drop-off/pick-up.
  • Cell Phone Waiting Lot: Free waiting area off Airport Road—monitor flight status and pick up passengers when ready.
• Private Car & Limousine: Prearranged pickups curbside outside the Central Lobby—follow signage for limo zones.
• Bike & Pedestrian Access: Bike racks available near the Central Lobby entrance; sidewalks connect to Airport Road and adjacent neighborhoods.

📞 Contact & Official Information

Jacksonville International Airport is owned and operated by the Jacksonville Aviation Authority.

• Official Site: jia.aero
• Phone (General Information): +1 904-741-2200
• Airport Administration: +1 904-741-2210
• FBO – Signature Flight Support: +1 904-264-7688
• FBO – Atlantic Aviation: +1 904-272-0100
• Lost & Found: +1 904-741-2230
• Address: 2400 Yankee Clipper Dr, Jacksonville, FL 32218, USA